Feb 06, 2025
Description: “C” is for Clarity: Possibly the toughest part of growing a company is growing the person (YOU) that LEADS the company. Digging deep, gaining new insight, and understanding your own strengths and weaknesses is the work to be done in this phase of company scale & business development. You can no longer “do it all”, or you’re going to burn out. Peeling your own onion of dreams & fears will provide clarity about which roles you keep as you scale your business, and which roles you absolutely must hire out, and focus your attention on aligning the hired personnel with your roadmap. “E” is for Execution: Once you’ve got your SOPs, training manuals, and are underway with your team growth, you have a new phrase to learn and implement. “Expect, but Inspect”. This is a leadership skill you need to practice and perfect. Executing on your business plan, and having your staff do the same when you are there AND when you are not, requires this approach. You have to train them to trust themselves, empower them to test themselves, and be there to check the quality of their work (for your sanity and your reputation). “O” is for Operations: Now you are getting into the cycle of your business. You’ll be looking for tightening up your SOPs and KPIs (more on that later). During this phase, you’ll need to be there to spot check the quality assurance (quality control) of the work you’ve empowered others to do. You’ll need to pick up staff when they fail. Capitalize on the learning opportunity, set the corrective actions, and send them back out to get on the horse and try again. Your leadership at this level is extensive, exhausting. And yet, when you do get it right (with the right people in the right seats on the company’s ORG chart bus, going in the direction of your mission map), it is oh so worth it!
You will LEARN:
- The “C” Clarity required to lead during the scaling of staff and your business, and the personal growth required for it.
- The “E” Execution equation, and why it requires an “Expect, but Inspect” approach to training staff in your business.
- The “O” Operations phase & cycles of running your business. What your staff expects and how to perform for growth.